Hotel Guest App, No Download Needed
The entire hotel, one click away.
Contler's guest app is a hotel-branded web app that guests open with a QR code, NFC or a link, with nothing to download. From there they order room service, book the spa or restaurant and request housekeeping or amenities, 24/7 and in more than 20 languages. Staff manage everything from their own app.
<10minutes
Launch Time
100%
Self-Service CMS
∞
Customization
Functionalities that will transform your hotel operation
AI-Powered Tools
Contler offers multiple features that will help you take your hotel operation & guest experience to the next level
AI Chat Concierge
Instant responses to guest inquiries 24/7 through an intelligent chat interface.
AI Voice Assistant
Natural voice interactions let guests make requests through voice-enabled devices.
Digital Room Service
Enable guests to order room service effortlessly through a digital interface, reducing staff burden.
Internal Services Booking
Seamless booking for spa treatments, airport pickups, tours, and other internal services.
Guest Requests
Effortlessly manage and track all guest requests through a unified digital platform.
Dynamic Event Calendar
Interactive calendar showing hotel events, local attractions, and personalized recommendations.
Pre-Stay Connection
Connect with guests before their arrival to personalize their experience and manage expectations.
Instant Guest Feedback & Metrics
Real-time feedback collection and analytics to continuously improve guest satisfaction.
A Complete Ecosystem for Your Hotel
Our platform extends beyond the guest to empower your entire team.
Staff App
Receive and handle all guest requests in a dedicated app for your team. Available on both iOS and Android.
Seamless Integrations
Connect Contler with your PMS, POS, and other systems to automate workflows, from room service orders to maintenance tickets.
Frequently Asked Questions
The answers you need, directly from our concierge.
What is a hotel guest app?
It's a hotel-branded web app where guests order room service, book the spa or restaurant and request housekeeping or amenities. Contler's opens with a QR code, NFC or a link, with nothing to download, and works 24/7 in more than 20 languages.
Do guests have to download an app?
No. They open the hotel's web app from their phone's browser with a QR code, NFC or a link.
What can guests request from the app?
Room service, spa, restaurant, transfer and tour bookings, housekeeping, maintenance and amenities. They can also see the hotel's menus, experiences and events, and message the AI concierge.
How do requests reach the staff?
The team receives and manages them in its own app, available on iOS and Android. When something needs a person, staff get a real-time alert.
How long does it take to be ready?
The first version is ready in minutes. The hotel loads its menus, experiences and information from a no-code editor, which usually takes one to three weeks.
How do I get guests to use it?
Contler trains the hotel team to offer the app at check-in and during the stay. Adoption depends on staff mentioning it.
Does it integrate with the PMS and POS?
It can connect to the hotel's PMS, POS and phone system (PBX) to automate orders, bookings and maintenance tickets. It isn't required: the app works on its own from day one.
What languages does it work in?
More than 20 languages, by chat or by voice.