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Frequently Asked Questions
The answers you need, directly from our concierge.
Implementation time. How long does it take to implement the reservation agent and AI concierge app?
You can have your AI agents deployed in less than 24 hours and ready to serve your guests. Custom integrations are add-ons that can take 2 to 6 weeks depending on their complexity. To implement the app, you have a first version ready in a matter of minutes. From then on, it depends on how long it takes you to customize the information with menus, experiences, and details you want to show your guests. Usually, our hotels take one to three weeks to finish uploading the content on their own, but it's up to you.
Do you have PMS, POS, and PXP integrations?
Yes, we are integrated with several of the most important PMS and POS on the market. However, it is not necessary to be integrated to work with your hotel.
What guarantees that my guests will use the Contler app or services?
We train your hotel staff so they can provide the best service to your guests. This way we ensure they reduce costs for you and improve your efficiency.
I have a very small budget, can I still use it?
Yes, in the case of agents we charge per use, not for installation, so feel at ease when using them.
Do you have certifications?
ISO 27001 / Hilton Suppliers
Where do you operate currently?
We currently operate worldwide and our operations are centralized in Switzerland and Colombia.